Last updated: October 19, 2026

Welcome to ZANCOUTURE. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms and conditions.

1. General Information

ZANCOUTURE is an online clothing brand offering fashion and apparel products. Throughout these terms, “we,” “us,” and “our” refer to ZANCOUTURE. “You” refers to any customer or visitor using our website.

We reserve the right to update or modify these terms at any time. Changes will take effect when posted on this page.

2. Products and Availability

We aim to display our products, colours, sizes, and descriptions as accurately as possible. However, colours may vary slightly due to screen settings, lighting, or device displays.

All products are subject to availability. We reserve the right to discontinue products or limit quantities where necessary.

3. Orders and Payments

By placing an order, you confirm that the information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit orders in cases of suspected fraud, incorrect pricing, product unavailability, or other legitimate reasons. If payment has already been collected for a cancelled order, any applicable refund will be processed accordingly.

Available payment methods and payment instructions will be displayed at checkout.

4. Pricing

All product prices are displayed on our website in the applicable currency. Prices, promotions, and product availability may change without prior notice.

Any applicable shipping charges, taxes, or additional fees will be communicated during checkout where applicable.

5. Shipping and Delivery

Orders will be processed and shipped according to the shipping options and estimated delivery times displayed on our website.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. ZANCOUTURE cannot guarantee delivery when incorrect or incomplete details are provided.

6. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our separate Return and Refund Policy, available on our website.

Please review that policy before placing an order. Eligibility, time limits, product condition requirements, and any applicable exclusions will be explained in the policy.

Nothing in these terms is intended to limit any consumer rights that cannot legally be excluded.

7. Cancellations

If you wish to cancel an order, contact us as soon as possible. Cancellation requests are subject to the order's processing and shipping status.

Orders that have already been dispatched may not be eligible for cancellation and may instead be subject to our Return and Refund Policy.

8. Intellectual Property

All content on the ZANCOUTURE website, including our logo, brand name, product images, graphics, text, and designs, is owned by or licensed to ZANCOUTURE unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

9. Acceptable Use

You agree not to use our website for unlawful purposes, attempt unauthorized access to our systems, interfere with website operations, submit fraudulent orders, or misuse any content or services provided through our store.

We reserve the right to restrict access where there is a legitimate reason to do so.

10. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, and shipping providers. These services may be governed by their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party websites or services, except where applicable law provides otherwise.

11. Limitation of Liability

To the extent permitted by applicable law, ZANCOUTURE will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that your information may be processed as described in that policy and as permitted by applicable law.

13. Governing Law

These Terms of Service are subject to the applicable laws governing ZANCOUTURE and its business operations. Any disputes will be handled by the competent courts or authorities as required by applicable law.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: ZANCOUTURE
Email: shop.zancouture@gmail.com
Phone: 07456307414

Thank you for shopping with ZANCOUTURE.